Privacy policy

Last Updated: 29-11-2025

At Lumina Light, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

If you have any questions, contact us at:
📧 macnshah@gmail.com

1. Information We Collect

We collect the following information when you visit our store or place an order:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Device information such as IP address and browser type

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Improve our website and customer experience

  • Send marketing emails (only if you subscribe)

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information.

We only share your data with trusted service providers, such as:

  • Payment processors

  • Shipping carriers

  • Email/marketing platforms

  • Analytics tools (like Google Analytics)

These partners use your information only to provide services to us.

4. Cookies

Our website uses cookies to:

  • Improve site performance

  • Remember your preferences

  • Analyze website traffic

You can turn off cookies in your browser settings.

5. Data Security

We use secure technology to protect your personal information.
However, no method of online transmission is 100% secure.

6. Your Rights

You can:

  • Request a copy of the personal data we hold

  • Ask us to update or delete your information

  • Unsubscribe from marketing emails anytime

To make a request, contact us at macnshah@gmail.com.

7. Children’s Privacy

We do not knowingly collect information from anyone under 13.
If a child has provided information, contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page.

9. Contact Us

For any questions about this Privacy Policy, contact us at:
📧 macnshah@gmail.com